Nursing home · Charlotte, NC · Mecklenburg County
Brookdale Carriage Club Providence
5804 Old Providence Road, Charlotte, NC 28226 · (704) 365-8551 · 7.2 miles from uptown Charlotte
- Overall rating
- 5 of 5 stars
- Beds
- 14
- Ownership
- For profit - Corporation
- Takes
- Medicare
- Operator group
- Brookdale Senior Living
Federal data: Medicare's October 2026 release. North Carolina records checked Nov 2, 2026.
At a glance
Compared with all 419 North Carolina nursing homes that take Medicare or Medicaid. "Worse than most" means among the worst quarter of North Carolina homes on that measure; "better than most", the best quarter.
Overall star rating
Better than most
5 of 5 stars
Medicare's summary of inspections, staffing and quality.
Serious inspection findings
About typical
None in 3 years (true of 47% of NC homes)
Grades G to L: a resident was hurt, or was in immediate danger.
Nurse staffing
Not published
Not published
All nursing staff, adjusted for how much care residents need.
Staff turnover
Not published
Not published
High turnover means residents see unfamiliar staff.
Federal fines
About typical
None in 3 years
Fines follow the most serious or repeated problems.
Inspections
Every federal health inspection finding since November 2023. Inspectors grade each problem with an official letter, A to L. We show the letter and say in plain words what it means.
0
Immediate jeopardy (J–L)
0
Residents were harmed (G–I)
37
Risk of harm (D–F)
3
Minimal risk (A–C)
No finding of harm or immediate jeopardy since November 2023.
Show the 40 other findings (minimal risk or risk of harm)
| Date | What inspectors found | Grade | Fixed? |
|---|---|---|---|
| May 7, 2026Fire safety · routine inspection | Have properly installed electrical wiring and gas equipment. K 0511 | DRisk of harm | Reported fixed Sep 9, 2026 |
| May 7, 2026Routine inspection | Post nurse staffing information every day. F 0732 | CMinimal risk | Reported fixed May 7, 2026 |
| May 7, 2026Fire safety · routine inspection | Have approved installation, maintenance and testing program for fire alarm systems. K 0345 | FRisk of harm | Reported fixed Sep 9, 2026 |
| May 7, 2026Fire safety · routine inspection | Inspect, test, and maintain automatic sprinkler systems. K 0353 | FRisk of harm | Reported fixed Sep 9, 2026 |
| May 7, 2026Fire safety · routine inspection | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. K 0321 | DRisk of harm | Reported fixed Sep 9, 2026 |
| May 7, 2026Fire safety · routine inspection | Properly select, install, inspect, or maintain portable fire extinguishes. K 0355 | DRisk of harm | Reported fixed Sep 9, 2026 |
| May 7, 2026Fire safety · routine inspection | Install corridor and hallway doors that block smoke. K 0363 | DRisk of harm | Reported fixed Sep 9, 2026 |
| May 7, 2026Fire safety · routine inspection | Have generator or other power source capable of supplying service within 10 seconds. K 0918 | DRisk of harm | Reported fixed Sep 9, 2026 |
| May 7, 2026Fire safety · routine inspection | Have proper medical gas storage and administration areas. K 0923 | DRisk of harm | Reported fixed Sep 9, 2026 |
| May 7, 2026Fire safety · routine inspection | Have simulated fire drills held at unexpected times. K 0712 | CMinimal risk | Reported fixed Sep 9, 2026 |
| Apr 7, 2025Fire safety · routine inspection | Have properly installed electrical wiring and gas equipment. K 0511 | DRisk of harm | Reported fixed Jun 30, 2025 |
| Apr 7, 2025Routine inspection | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F 0578 | DRisk of harm | Reported fixed May 1, 2025 |
| Apr 7, 2025Complaint investigation | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F 0550 | DRisk of harm | Reported fixed May 1, 2025 |
| Apr 7, 2025Routine inspection | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 0812 | ERisk of harm | Reported fixed May 1, 2025 |
| Apr 7, 2025Fire safety · routine inspection | Have simulated fire drills held at unexpected times. K 0712 | DRisk of harm | Reported fixed Jun 30, 2025 |
| Apr 7, 2025Fire safety · routine inspection | Have generator or other power source capable of supplying service within 10 seconds. K 0918 | DRisk of harm | Reported fixed Jun 30, 2025 |
| Apr 7, 2025Fire safety · routine inspection | Install corridor and hallway doors that block smoke. K 0363 | DRisk of harm | Reported fixed Jun 30, 2025 |
| Apr 7, 2025Fire safety · routine inspection | Properly select, install, inspect, or maintain portable fire extinguishes. K 0355 | DRisk of harm | Reported fixed Jun 30, 2025 |
| Apr 7, 2025Fire safety · routine inspection | Have approved installation, maintenance and testing program for fire alarm systems. K 0345 | DRisk of harm | Reported fixed Jun 30, 2025 |
| Apr 7, 2025Fire safety · routine inspection | Install emergency lighting that can last at least 1 1/2 hours. K 0291 | DRisk of harm | Reported fixed Jun 30, 2025 |
| Apr 7, 2025Fire safety · routine inspection | Have stairways and smokeproof enclosures used as exits that meet safety requirements. K 0225 | DRisk of harm | Reported fixed Jun 30, 2025 |
| Feb 21, 2024Fire safety · routine inspection | Install corridor and hallway doors that block smoke. K 0363 | DRisk of harm | Reported fixed Jun 14, 2024 |
| Feb 21, 2024Fire safety · routine inspection | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. K 0914 | DRisk of harm | Reported fixed Jun 14, 2024 |
| Feb 21, 2024Fire safety · routine inspection | Have simulated fire drills held at unexpected times. K 0712 | DRisk of harm | Reported fixed Jun 14, 2024 |
| Feb 21, 2024Fire safety · routine inspection | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. K 0521 | DRisk of harm | Reported fixed Jun 14, 2024 |
| Feb 21, 2024Fire safety · routine inspection | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. K 0362 | DRisk of harm | Reported fixed Jun 14, 2024 |
| Feb 21, 2024Fire safety · routine inspection | Inspect, test, and maintain automatic sprinkler systems. K 0353 | DRisk of harm | Reported fixed Jun 14, 2024 |
| Feb 21, 2024Fire safety · routine inspection | Have approved installation, maintenance and testing program for fire alarm systems. K 0345 | DRisk of harm | Reported fixed Jun 14, 2024 |
| Feb 21, 2024Fire safety · routine inspection | Provide properly protected cooking facilities. K 0324 | DRisk of harm | Reported fixed Jun 14, 2024 |
| Feb 21, 2024Fire safety · routine inspection | Install proper backup exit lighting. K 0281 | DRisk of harm | Reported fixed Jun 14, 2024 |
| Feb 21, 2024Fire safety · routine inspection | Have exits that are accessible at all times. K 0271 | DRisk of harm | Reported fixed Jun 14, 2024 |
| Feb 21, 2024Routine inspection | Post nurse staffing information every day. F 0732 | CMinimal risk | Reported fixed Mar 15, 2024 |
| Feb 21, 2024Routine inspection | Dispose of garbage and refuse properly. F 0814 | DRisk of harm | Reported fixed Mar 15, 2024 |
| Feb 21, 2024Routine inspection | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F 0684 | DRisk of harm | Reported fixed Mar 15, 2024 |
| Feb 21, 2024Routine inspection | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F 0584 | DRisk of harm | Reported fixed Mar 15, 2024 |
| Feb 21, 2024Routine inspection | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F 0806 | ERisk of harm | Reported fixed Mar 15, 2024 |
| Feb 21, 2024Routine inspection | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F 0867 | FRisk of harm | Reported fixed Mar 15, 2024 |
| Feb 21, 2024Routine inspection | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 0812 | FRisk of harm | Reported fixed Mar 15, 2024 |
| Feb 21, 2024Fire safety · routine inspection | Have proper medical gas storage and administration areas. K 0923 | DRisk of harm | Reported fixed Jun 14, 2024 |
| Feb 21, 2024Fire safety · routine inspection | Have generator or other power source capable of supplying service within 10 seconds. K 0918 | DRisk of harm | Reported fixed Jun 14, 2024 |
Penalties
No federal fines or payment denials in the last 3 years.
Staffing
CMS publishes no staffing figures for this home: CMS gives no figures for this home (Care Compare footnote 2).
What it costs
No public record lists private-pay prices or whether a bed is free today. Call the home and ask about both.
Who owns and runs it
Operator group (as Medicare groups it): Brookdale Senior Living, 12 homes nationally, averaging 3.6 stars.
Direct owners on Medicare's records: BKD FM Holding Company LLC (100%), Brookdale Senior Living Communities Inc.
Operational or managerial control: Arc Managment LLC, Clontz, Stephanie, Hall, George, Kaestner, Henry.
The newest owner on the record was added in November 2025.
North Carolina licence holder: ARCLP-Charlotte LLC.
What you can do
Questions to ask on a tour, from this record
- The ownership changed recently. What has the new owner changed — staff, management, services?
- May I see your most recent inspection report? (Nursing homes must keep it where residents and visitors can read it.)
- How many residents does each nurse aide care for on day, evening and night shifts?
If your family member already lives here
A record like this is a reason to watch closely and ask questions, not necessarily to move — moving a frail person carries risks of its own. Raise concerns with the director of nursing first, in writing if serious. If that doesn't resolve them, call the free Long-Term Care Ombudsman (Centralina, (800) 508-5777) or file a complaint with the state (NC DHSR, 1-800-624-3004, weekdays). If someone is in danger now, call 911.
Sources and limits
From Medicare's Care Compare data (inspections, penalties, payroll-based staffing, quality measures and ownership), North Carolina DHSR licence lists and inspection reports, and NC Medicaid rate files. North Carolina homes are compared only with other North Carolina homes, never across states. Check this home on Medicare Care Compare.
What this page can't tell you: price, whether a bed is free, or what daily life is like — food, activities, kindness. No public record measures those. Visit more than once, at different times of day. Spotted an error? Tell us.