Adult care home (assisted living) · Charlotte, NC · Mecklenburg County

Brookdale Carriage Club Providence I

5802 Old Providence Road, Charlotte, NC 28226 · (704) 365-8551 · about 9.8 miles from uptown Charlotte

Licence
HAL-060-016
Beds
77
State rating
3 of 4 stars
Licence holder
ARCLP-Charlotte, LLC
Licence runs to
Dec 31, 2026

North Carolina records checked Nov 2, 2026. This home's location is the centre of its ZIP code.

An adult care home is not a nursing home

Adult care homes (assisted living) help with daily living — bathing, dressing, medicines, meals — but don't provide round-the-clock nursing. They are licensed and inspected by North Carolina, not by Medicare, so this page uses the state's own records. There are no federal star ratings, staffing records or quality measures for these homes. We tell you what is published and what isn't.

At a glance

Compared with all 566 open adult care homes in North Carolina. "Worse than most" means among the worst quarter on that measure; "better than most", the best quarter.

State star rating

About typical

3 of 4 stars

From the state's most recent inspection score.

Serious violations

About typical

None in 3 years (true of 79% of adult care homes)

Type A1 or A2: death, serious harm, abuse or neglect, or a substantial risk of it.

State fines

About typical

None in 3 years

The state fines homes for Type A and unabated Type B violations.

Star rating over time

North Carolina rates adult care homes from 0 to 4 stars after inspections, from points added for good practice and taken off for problems. The current rating is 3 stars, issued Oct 29, 2025.

See every rating and its score
IssuedAfterStarsScore
Oct 29, 2025Follow-Up Inspection398.8 · worksheet
Aug 28, 2025Annual Inspection393.5 · worksheet
Jan 5, 2024Annual Inspection3102.5 · worksheet
Dec 15, 2022Monitoring Visit289.0 · worksheet
Mar 14, 2022Annual Inspection399.0 · worksheet
Aug 14, 2019Annual Inspection399.5 · worksheet
Feb 6, 2017Annual Inspection4101.5 · worksheet
Apr 10, 2014Annual Inspection4105.5 · worksheet
Oct 13, 2011Annual Inspection4105.5 · worksheet
Nov 23, 2010Annual Inspection4105.5 · worksheet
Aug 21, 2009Annual Inspection3105.5 · worksheet

Inspections

State inspections since November 2023, including the visits where nothing was wrong. North Carolina grades the most serious problems as Type A1, A2 or B violations. We show the official type and say in plain words what it means.

0

Death or serious harm, abuse or neglect (Type A1)

0

Substantial risk of that (Type A2)

2

Risk to health, safety or welfare (Type B)

4

Other rules not met

Every inspection report

DateVisitResultReport
Sep 24, 2025ACLS Complaint and Follow-up1 rule not metStatement of Deficiency (PDF)
Jul 17, 2025ACLS Annual and Complaint5 rules not metStatement of Deficiency (PDF)
Statement of Deficiency with Plan of Correction (PDF)
Dec 20, 2023ACLS Annual and Follow-upNo problems foundNo Deficiencies Cited (PDF)
Show the 6 other findings
DateRule not metType
Sep 24, 2025ACLS Complaint and Follow-upHealth Care 10A NCAC 13F .0902(b) · reportNo type given
Jul 17, 2025ACLS Annual and ComplaintMedication Administration 10A NCAC 13F .1004(a) · reportType BRisk to residents' health, safety or welfare
Jul 17, 2025ACLS Annual and ComplaintPersonal Care and Supervision 10A NCAC 13F .0901(b) · reportType BRisk to residents' health, safety or welfare
Jul 17, 2025ACLS Annual and ComplaintResident Care Plan 10A NCAC 13F .0802(a)(c) · reportNo type given
Jul 17, 2025ACLS Annual and ComplaintResident Care Plan 10A NCAC 13F .0802(f) · reportNo type given
Jul 17, 2025ACLS Annual and ComplaintMedication Administration 10A NCAC 13F .1004(j) · reportNo type given

Penalties

No state fines in the last 3 years.

Who runs it

Licence holder: ARCLP-Charlotte, LLC.

State licence number: HAL-060-016.

When a home is sold, North Carolina usually issues a new licence. We link old and new licences so a home's history doesn't vanish with a change of owner, and we'll tell you if it happens here.

What isn't published for adult care homes

No public record covers these, so ask the home directly.

Staffing levels

No payroll records are published. Ask how many aides and medication aides are on each shift, including nights.

Quality measures

No falls, weight-loss or hospital-visit rates. Inspection reports are the only regular outside check.

Prices

Most residents pay privately. Ask for the monthly rate, what it includes and how it rises as care needs grow.

Ownership

There is no public owner list like the federal one for nursing homes. We show the licensee and licence changes.

What you can do

Questions to ask on a tour, from this record

  1. How many aides and medication aides are on duty on each shift, including nights?
  2. What does the monthly rate include, and how does it rise as care needs grow?
  3. When would a resident have to move out because their needs are too great?

If your family member already lives here

Raise concerns with the administrator first, in writing if serious. County social services staff (the adult home specialist) also visit adult care homes and investigate complaints, and the free Long-Term Care Ombudsman (Centralina, (800) 508-5777) can help. You can file a complaint with the state at 1-800-624-3004 (weekdays); NC sends adult care complaints to the county to investigate. If someone is in danger now, call 911.

Sources and limits

From North Carolina's Division of Health Service Regulation: licence lists, star ratings, inspection reports and the penalty list. Check this home on the state's site.

What this page can't tell you: price, whether a room is free, how many staff are on duty, or what daily life is like — food, activities, kindness. Visit more than once, at different times of day. Spotted an error? Tell us.