Nursing home · Charlotte, NC · Mecklenburg County
Peak Resources - Charlotte
3223 Central Avenue, Charlotte, NC 28205 · (704) 749-1100 · 3.1 miles from uptown Charlotte
- Overall rating
- 2 of 5 stars
- Beds
- 142
- Ownership
- For profit - Corporation
- Takes
- Medicare and Medicaid
- Operator group
- Peak Resources, Inc.
Federal data: Medicare's October 2026 release. North Carolina records checked Nov 2, 2026.
At a glance
Compared with all 419 North Carolina nursing homes that take Medicare or Medicaid. "Worse than most" means among the worst quarter of North Carolina homes on that measure; "better than most", the best quarter.
Overall star rating
About typical
2 of 5 stars
Medicare's summary of inspections, staffing and quality.
Serious inspection findings
About typical
1 finding of harm or jeopardy in 3 years
Grades G to L: a resident was hurt, or was in immediate danger.
Nurse staffing
About typical
3.65 hours per resident a day
All nursing staff, adjusted for how much care residents need.
Staff turnover
About typical
58% of nursing staff left in a year
High turnover means residents see unfamiliar staff.
Federal fines
About typical
$14,069 in 3 years
Fines follow the most serious or repeated problems.
Inspections
Every federal health inspection finding since November 2023. Inspectors grade each problem with an official letter, A to L. We show the letter and say in plain words what it means.
1
Immediate jeopardy (J–L)
0
Residents were harmed (G–I)
12
Risk of harm (D–F)
0
Minimal risk (A–C)
Every finding of harm or immediate jeopardy
| Date | What inspectors found | Official grade | Fixed? |
|---|---|---|---|
| Mar 21, 2024Complaint investigation | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F 0689 | Grade JImmediate jeopardy | Reported fixed Jun 17, 2023 |
Show the 12 other findings (risk of harm)
| Date | What inspectors found | Grade | Fixed? |
|---|---|---|---|
| Jun 26, 2025Complaint investigation | Ensure medication error rates are not 5 percent or greater. F 0759 | DRisk of harm | Reported fixed Jul 13, 2025 |
| Jun 26, 2025Routine inspection | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 0812 | ERisk of harm | Reported fixed Jul 13, 2025 |
| Mar 21, 2024Complaint investigation | Dispose of garbage and refuse properly. F 0814 | ERisk of harm | Reported fixed Apr 19, 2024 |
| Mar 21, 2024Complaint investigation | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F 0867 | ERisk of harm | Reported fixed Apr 19, 2024 |
| Mar 21, 2024Complaint investigation | Allow residents to self-administer drugs if determined clinically appropriate. F 0554 | DRisk of harm | Reported fixed Apr 19, 2024 |
| Mar 21, 2024Complaint investigation | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F 0550 | DRisk of harm | Reported fixed Apr 19, 2024 |
| Mar 21, 2024Complaint investigation | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 0812 | ERisk of harm | Reported fixed Apr 19, 2024 |
| Mar 21, 2024Complaint investigation | Provide safe and appropriate respiratory care for a resident when needed. F 0695 | ERisk of harm | Reported fixed Apr 19, 2024 |
| Mar 21, 2024Complaint investigation | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F 0761 | DRisk of harm | Reported fixed Apr 19, 2024 |
| Mar 21, 2024Fire safety · routine inspection | Provide properly protected cooking facilities. K 0324 | DRisk of harm | Reported fixed May 3, 2024 |
| Mar 21, 2024Complaint investigation | Provide care and assistance to perform activities of daily living for any resident who is unable. F 0677 | DRisk of harm | Reported fixed Apr 19, 2024 |
| Mar 21, 2024Fire safety · routine inspection | Have generator or other power source capable of supplying service within 10 seconds. K 0918 | DRisk of harm | Reported fixed May 3, 2024 |
North Carolina's own inspections
NC's inspectors have posted 5 reports newer than the federal data: Aug 20, 2026, Jul 29, 2025, Jun 19, 2026, Nov 13, 2025, Oct 8, 2026. They are not in Care Compare yet.
Penalties
- Mar 21, 2024 · Federal fine$14,069
Federal fines follow the most serious or repeated problems. A payment denial stops Medicare and Medicaid paying for new admissions — in practice, a pause on new admissions; residents already there are not affected by it.
Staffing
| Hours of care per resident a day | This home | NC avg |
|---|---|---|
| All nursing staff, adjusted for residents' needs | 3.65 | 3.99 |
| Registered nurses | 0.18 | 0.62 |
| Nurse aides (most hands-on care) | 2.10 | 2.37 |
| All nursing staff on weekends | 3.09 | 3.40 |
From payroll records the home must submit to CMS.
Quality of care
Long-stay residents, 2025 Q3 to 2026 Q2. Lower is better for every measure shown.
Falls with a major injury
1.3% vs 3.5% at nearby NC homes
Pressure sores (bedsores)
6.6% vs 4.8% at nearby NC homes
Higher than most nearby homes
Given antipsychotic medicine
5.1% vs 12.3% at nearby NC homes
Urinary tract infection
2.4% vs 1.6% at nearby NC homes
Higher than most nearby homes
Lost too much weight
9.9% vs 6.7% at nearby NC homes
Higher than most nearby homes
Catheter left in the bladder
0.6% vs 0.4% at nearby NC homes
What it costs
NC Medicaid paid this home $333.46 a day (about $10,137 a month) for a resident on Medicaid, effective Jan 1, 2024 — the newest rate NC Medicaid has published. The typical nursing home near Charlotte was paid $322.34 a day.
This is what Medicaid pays, not what the home charges.
No public record lists private-pay prices or whether a bed is free today. Call the home and ask about both.
Who owns and runs it
Operator group (as Medicare groups it): Peak Resources, Inc., 8 homes nationally, averaging 3.4 stars.
Operational or managerial control: Hill, Brian, Peak Resources Inc.
North Carolina licence holder: Park Village Rehab and Health Inc.
Same chain nearby: Peak Resources - Gastonia.
What you can do
Questions to ask on a tour, from this record
- Inspectors found immediate jeopardy on Mar 21, 2024 (Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents). What changed afterwards, and who is responsible for it now?
- The home was penalised on Mar 21, 2024. What was the problem, and is it fixed?
- May I see your most recent inspection report? (Nursing homes must keep it where residents and visitors can read it.)
- How many residents does each nurse aide care for on day, evening and night shifts?
If your family member already lives here
A record like this is a reason to watch closely and ask questions, not necessarily to move — moving a frail person carries risks of its own. Raise concerns with the director of nursing first, in writing if serious. If that doesn't resolve them, call the free Long-Term Care Ombudsman (Centralina, (800) 508-5777) or file a complaint with the state (NC DHSR, 1-800-624-3004, weekdays). If someone is in danger now, call 911.
Sources and limits
From Medicare's Care Compare data (inspections, penalties, payroll-based staffing, quality measures and ownership), North Carolina DHSR licence lists and inspection reports, and NC Medicaid rate files. North Carolina homes are compared only with other North Carolina homes, never across states. Check this home on Medicare Care Compare.
What this page can't tell you: price, whether a bed is free, or what daily life is like — food, activities, kindness. No public record measures those. Visit more than once, at different times of day. Spotted an error? Tell us.