Nursing home · Charlotte, NC · Mecklenburg County
The Stewart Health Center
6920 Marching Duck Drive, Charlotte, NC 28210 · (704) 714-5555 · 6.2 miles from uptown Charlotte
- Overall rating
- 4 of 5 stars
- Beds
- 65
- Ownership
- Non profit - Corporation
- Takes
- Medicare
- Operator group
- Life Care Services
Federal data: Medicare's October 2026 release. North Carolina records checked Nov 2, 2026.
At a glance
Compared with all 419 North Carolina nursing homes that take Medicare or Medicaid. "Worse than most" means among the worst quarter of North Carolina homes on that measure; "better than most", the best quarter.
Overall star rating
About typical
4 of 5 stars
Medicare's summary of inspections, staffing and quality.
Serious inspection findings
About typical
2 findings of harm or jeopardy in 3 years
Grades G to L: a resident was hurt, or was in immediate danger.
Nurse staffing
Better than most
6.44 hours per resident a day
All nursing staff, adjusted for how much care residents need.
Staff turnover
Better than most
34% of nursing staff left in a year
High turnover means residents see unfamiliar staff.
Federal fines
Worse than most
$57,971 in 3 years
Fines follow the most serious or repeated problems.
Inspections
Every federal health inspection finding since November 2023. Inspectors grade each problem with an official letter, A to L. We show the letter and say in plain words what it means.
1
Immediate jeopardy (J–L)
1
Residents were harmed (G–I)
26
Risk of harm (D–F)
1
Minimal risk (A–C)
Every finding of harm or immediate jeopardy
| Date | What inspectors found | Official grade | Fixed? |
|---|---|---|---|
| Sep 23, 2025Complaint investigation | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F 0689 | Grade JImmediate jeopardy | Reported fixed Sep 24, 2025 |
| Mar 7, 2024Routine inspection | Keep residents' personal and medical records private and confidential. F 0583 | Grade GResidents were harmed | Reported fixed Apr 5, 2024 |
Show the 27 other findings (minimal risk or risk of harm)
| Date | What inspectors found | Grade | Fixed? |
|---|---|---|---|
| Jul 10, 2026Complaint investigation | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F 0689 | DRisk of harm | Reported fixed Aug 4, 2026 |
| May 16, 2025Fire safety · routine inspection | Install smoke barrier doors that can resist smoke for at least 20 minutes. K 0374 | DRisk of harm | Reported fixed Aug 21, 2025 |
| May 16, 2025Fire safety · routine inspection | Inspect, test, and maintain automatic sprinkler systems. K 0353 | DRisk of harm | Reported fixed Aug 21, 2025 |
| May 16, 2025Fire safety · routine inspection | Have approved installation, maintenance and testing program for fire alarm systems. K 0345 | DRisk of harm | Reported fixed Aug 21, 2025 |
| May 16, 2025Fire safety · routine inspection | Have exits that are accessible at all times. K 0271 | DRisk of harm | Reported fixed Aug 21, 2025 |
| May 16, 2025Fire safety · routine inspection | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. K 0222 | DRisk of harm | Reported fixed Aug 21, 2025 |
| May 16, 2025Fire safety · routine inspection | Keep aisles, corridors, and exits free of obstruction in case of emergency. K 0211 | DRisk of harm | Reported fixed Aug 21, 2025 |
| May 16, 2025Routine inspection | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F 0684 | DRisk of harm | Reported fixed Jun 20, 2025 |
| Mar 7, 2024Fire safety · routine inspection | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. K 0914 | DRisk of harm | Reported fixed May 31, 2024 |
| Mar 7, 2024Fire safety · routine inspection | Use approved construction type or materials. K 0161 | DRisk of harm | Reported fixed May 31, 2024 |
| Mar 7, 2024Routine inspection | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F 0640 | BMinimal risk | Reported fixed Apr 5, 2024 |
| Mar 7, 2024Routine inspection | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F 0761 | DRisk of harm | Reported fixed Apr 5, 2024 |
| Mar 7, 2024Routine inspection | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F 0758 | DRisk of harm | Reported fixed Apr 5, 2024 |
| Mar 7, 2024Routine inspection | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F 0689 | DRisk of harm | Reported fixed Apr 5, 2024 |
| Mar 7, 2024Routine inspection | Ensure each resident receives an accurate assessment. F 0641 | DRisk of harm | Reported fixed Apr 5, 2024 |
| Mar 7, 2024Routine inspection | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F 0582 | DRisk of harm | Reported fixed Apr 5, 2024 |
| Mar 7, 2024Routine inspection | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F 0578 | DRisk of harm | Reported fixed Apr 5, 2024 |
| Mar 7, 2024Routine inspection | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 0812 | ERisk of harm | Reported fixed Apr 5, 2024 |
| Mar 7, 2024Routine inspection | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F 0656 | ERisk of harm | Reported fixed Apr 5, 2024 |
| Mar 7, 2024Routine inspection | Provide and implement an infection prevention and control program. F 0880 | FRisk of harm | Reported fixed Apr 5, 2024 |
| Mar 7, 2024Routine inspection | Implement a program that monitors antibiotic use. F 0881 | FRisk of harm | Reported fixed Apr 5, 2024 |
| Mar 7, 2024Fire safety · routine inspection | Have generator or other power source capable of supplying service within 10 seconds. K 0918 | DRisk of harm | Reported fixed May 31, 2024 |
| Mar 7, 2024Fire safety · routine inspection | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. K 0521 | DRisk of harm | Reported fixed May 31, 2024 |
| Mar 7, 2024Fire safety · routine inspection | Install corridor and hallway doors that block smoke. K 0363 | DRisk of harm | Reported fixed May 31, 2024 |
| Mar 7, 2024Fire safety · routine inspection | Inspect, test, and maintain automatic sprinkler systems. K 0353 | DRisk of harm | Reported fixed May 31, 2024 |
| Mar 7, 2024Fire safety · routine inspection | Provide properly protected cooking facilities. K 0324 | DRisk of harm | Reported fixed May 31, 2024 |
| Mar 7, 2024Fire safety · routine inspection | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. K 0222 | DRisk of harm | Reported fixed May 31, 2024 |
North Carolina's own inspections
NC's inspectors have posted 1 report newer than the federal data: Aug 27, 2026. They are not in Care Compare yet.
Penalties
- Sep 23, 2025 · Federal fine$47,444
- Mar 7, 2024 · Federal fine$10,527
Federal fines follow the most serious or repeated problems. A payment denial stops Medicare and Medicaid paying for new admissions — in practice, a pause on new admissions; residents already there are not affected by it.
Staffing
| Hours of care per resident a day | This home | NC avg |
|---|---|---|
| All nursing staff, adjusted for residents' needs | 6.44 | 3.99 |
| Registered nurses | 0.64 | 0.62 |
| Nurse aides (most hands-on care) | 3.72 | 2.37 |
| All nursing staff on weekends | 5.33 | 3.40 |
From payroll records the home must submit to CMS.
Quality of care
Long-stay residents, 2025 Q3 to 2026 Q2. Lower is better for every measure shown.
Falls with a major injury
5.1% vs 3.5% at nearby NC homes
Higher than most nearby homes
Pressure sores (bedsores)
3.2% vs 4.8% at nearby NC homes
Given antipsychotic medicine
19.5% vs 12.3% at nearby NC homes
Higher than most nearby homes
Urinary tract infection
1.9% vs 1.6% at nearby NC homes
Lost too much weight
4.4% vs 6.7% at nearby NC homes
Catheter left in the bladder
1.8% vs 0.4% at nearby NC homes
Higher than most nearby homes
What it costs
No public record lists private-pay prices or whether a bed is free today. Call the home and ask about both.
Who owns and runs it
Operator group (as Medicare groups it): Life Care Services, 43 homes nationally, averaging 4.2 stars.
Direct owners on Medicare's records: The Cypress of Charlotte Club Inc. (100%).
Operational or managerial control: Life Care Services LLC, The Cypress of Charlotte LLC, Gambino, John, Jensen, Harry.
The newest owner on the record was added in April 2026.
North Carolina licence holder: The Cypress of Charlotte Club Inc.
What you can do
Questions to ask on a tour, from this record
- Inspectors found immediate jeopardy on Sep 23, 2025 (Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents). What changed afterwards, and who is responsible for it now?
- The home was penalised on Sep 23, 2025. What was the problem, and is it fixed?
- The ownership changed recently. What has the new owner changed — staff, management, services?
- May I see your most recent inspection report? (Nursing homes must keep it where residents and visitors can read it.)
- How many residents does each nurse aide care for on day, evening and night shifts?
If your family member already lives here
A record like this is a reason to watch closely and ask questions, not necessarily to move — moving a frail person carries risks of its own. Raise concerns with the director of nursing first, in writing if serious. If that doesn't resolve them, call the free Long-Term Care Ombudsman (Centralina, (800) 508-5777) or file a complaint with the state (NC DHSR, 1-800-624-3004, weekdays). If someone is in danger now, call 911.
Sources and limits
From Medicare's Care Compare data (inspections, penalties, payroll-based staffing, quality measures and ownership), North Carolina DHSR licence lists and inspection reports, and NC Medicaid rate files. North Carolina homes are compared only with other North Carolina homes, never across states. Check this home on Medicare Care Compare.
What this page can't tell you: price, whether a bed is free, or what daily life is like — food, activities, kindness. No public record measures those. Visit more than once, at different times of day. Spotted an error? Tell us.