Nursing home · Charlotte, NC · Mecklenburg County
University Place Nursing and Rehabilitation Center
9200 Glenwater Drive, Charlotte, NC 28262 · (704) 549-0807 · 8.1 miles from uptown Charlotte
- Overall rating
- 1 of 5 stars
- Beds
- 207
- Ownership
- For profit - Corporation
- Takes
- Medicare and Medicaid
- Operator group
- Principle Long Term Care
Federal data: Medicare's October 2026 release. North Carolina records checked Nov 2, 2026.
At a glance
Compared with all 419 North Carolina nursing homes that take Medicare or Medicaid. "Worse than most" means among the worst quarter of North Carolina homes on that measure; "better than most", the best quarter.
Overall star rating
Worse than most
1 of 5 stars
Medicare's summary of inspections, staffing and quality.
Serious inspection findings
About typical
2 findings of harm or jeopardy in 3 years
Grades G to L: a resident was hurt, or was in immediate danger.
Nurse staffing
About typical
4.13 hours per resident a day
All nursing staff, adjusted for how much care residents need.
Staff turnover
Worse than most
65% of nursing staff left in a year
High turnover means residents see unfamiliar staff.
Federal fines
Worse than most
$276,401 in 3 years
Fines follow the most serious or repeated problems.
Inspections
Every federal health inspection finding since November 2023. Inspectors grade each problem with an official letter, A to L. We show the letter and say in plain words what it means.
0
Immediate jeopardy (J–L)
2
Residents were harmed (G–I)
33
Risk of harm (D–F)
2
Minimal risk (A–C)
Every finding of harm or immediate jeopardy
| Date | What inspectors found | Official grade | Fixed? |
|---|---|---|---|
| Oct 15, 2024Complaint investigation | Ensure that residents are free from significant medication errors. F 0760 | Grade GResidents were harmed | Reported fixed Sep 20, 2024 |
| Mar 13, 2024Complaint investigation | Provide activities to meet all resident's needs. F 0679 | Grade HResidents were harmed | Reported fixed May 30, 2024 |
Show the 35 other findings (minimal risk or risk of harm)
| Date | What inspectors found | Grade | Fixed? |
|---|---|---|---|
| Jul 24, 2025Routine inspection | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F 0600 | DRisk of harm | Reported fixed Jul 18, 2025 |
| Jul 24, 2025Complaint investigation | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 0812 | ERisk of harm | Reported fixed Aug 21, 2025 |
| Jul 24, 2025Routine inspection | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F 0761 | DRisk of harm | Reported fixed Aug 21, 2025 |
| Jul 24, 2025Routine inspection | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F 0842 | BMinimal risk | Reported fixed Aug 21, 2025 |
| Jul 24, 2025Routine inspection | Provide and implement an infection prevention and control program. F 0880 | DRisk of harm | Reported fixed Aug 21, 2025 |
| Oct 15, 2024Complaint investigation | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F 0842 | ERisk of harm | Reported fixed Nov 9, 2024 |
| Aug 27, 2024Complaint investigation | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F 0806 | BMinimal risk | Reported fixed Aug 30, 2024 |
| Aug 27, 2024Complaint investigation | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F 0805 | DRisk of harm | Reported fixed Aug 30, 2024 |
| Aug 27, 2024Complaint investigation | Ensure services provided by the nursing facility meet professional standards of quality. F 0658 | DRisk of harm | Reported fixed Aug 5, 2024 |
| Jul 9, 2024Complaint investigation | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F 0689 | DRisk of harm | Reported fixed Aug 27, 2024 |
| May 30, 2024Complaint investigation | Provide care and assistance to perform activities of daily living for any resident who is unable. F 0677 | DRisk of harm | Reported fixed Jul 9, 2024 |
| May 30, 2024Complaint investigation | Allow residents to self-administer drugs if determined clinically appropriate. F 0554 | DRisk of harm | Reported fixed Jul 9, 2024 |
| Mar 13, 2024Fire safety · routine inspection | Keep aisles, corridors, and exits free of obstruction in case of emergency. K 0211 | ERisk of harm | Reported fixed Jun 1, 2024 |
| Mar 13, 2024Routine inspection | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F 0867 | ERisk of harm | Reported fixed May 30, 2024 |
| Mar 13, 2024Complaint investigation | Provide and implement an infection prevention and control program. F 0880 | ERisk of harm | Reported fixed May 30, 2024 |
| Mar 13, 2024Complaint investigation | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F 0561 | DRisk of harm | Reported fixed May 30, 2024 |
| Mar 13, 2024Routine inspection | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F 0644 | DRisk of harm | Reported fixed May 30, 2024 |
| Mar 13, 2024Complaint investigation | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F 0657 | DRisk of harm | Reported fixed May 30, 2024 |
| Mar 13, 2024Complaint investigation | Ensure services provided by the nursing facility meet professional standards of quality. F 0658 | DRisk of harm | Reported fixed May 30, 2024 |
| Mar 13, 2024Fire safety · routine inspection | Install corridor and hallway doors that block smoke. K 0363 | FRisk of harm | Reported fixed Jun 1, 2024 |
| Mar 13, 2024Complaint investigation | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F 0726 | DRisk of harm | Reported fixed May 30, 2024 |
| Mar 13, 2024Complaint investigation | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F 0689 | DRisk of harm | Reported fixed May 30, 2024 |
| Mar 13, 2024Complaint investigation | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F 0686 | DRisk of harm | Reported fixed May 30, 2024 |
| Mar 13, 2024Complaint investigation | Provide care and assistance to perform activities of daily living for any resident who is unable. F 0677 | DRisk of harm | Reported fixed Jul 9, 2024 |
| Mar 13, 2024Fire safety · routine inspection | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. K 0372 | ERisk of harm | Reported fixed Jun 1, 2024 |
| Mar 13, 2024Fire safety · routine inspection | Have properly installed electrical wiring and gas equipment. K 0511 | ERisk of harm | Reported fixed Jun 1, 2024 |
| Mar 13, 2024Fire safety · routine inspection | Have properly located and lighted "Exit" signs. K 0293 | DRisk of harm | Reported fixed Jun 1, 2024 |
| Mar 13, 2024Fire safety · routine inspection | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. K 0321 | DRisk of harm | Reported fixed Jun 1, 2024 |
| Mar 13, 2024Fire safety · routine inspection | Inspect, test, and maintain automatic sprinkler systems. K 0353 | DRisk of harm | Reported fixed Jun 1, 2024 |
| Mar 13, 2024Fire safety · routine inspection | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. K 0521 | DRisk of harm | Reported fixed Jun 1, 2024 |
| Mar 13, 2024Routine inspection | Ensure each resident receives an accurate assessment. F 0641 | ERisk of harm | Reported fixed May 30, 2024 |
| Mar 13, 2024Complaint investigation | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F 0725 | ERisk of harm | Reported fixed May 30, 2024 |
| Mar 13, 2024Complaint investigation | Ensure that residents are free from significant medication errors. F 0760 | ERisk of harm | Reported fixed May 30, 2024 |
| Mar 13, 2024Routine inspection | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F 0761 | ERisk of harm | Reported fixed May 30, 2024 |
| Mar 13, 2024Routine inspection | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 0812 | ERisk of harm | Reported fixed May 30, 2024 |
North Carolina's own inspections
NC's inspectors have posted 6 reports newer than the federal data: Apr 24, 2026, Dec 16, 2025, Jan 8, 2026, Nov 7, 2025, Oct 8, 2025, Sep 15, 2025. They are not in Care Compare yet.
Penalties
- Oct 15, 2024 · Federal fine$9,318
- Mar 13, 2024 · Federal fine$267,083
- Mar 13, 2024 · Payment denial: Medicare and Medicaid stopped paying for new admissions from Apr 4, 2024 (148 days)
Federal fines follow the most serious or repeated problems. A payment denial stops Medicare and Medicaid paying for new admissions — in practice, a pause on new admissions; residents already there are not affected by it.
Staffing
| Hours of care per resident a day | This home | NC avg |
|---|---|---|
| All nursing staff, adjusted for residents' needs | 4.13 | 3.99 |
| Registered nurses | 0.43 | 0.62 |
| Nurse aides (most hands-on care) | 2.36 | 2.37 |
| All nursing staff on weekends | 3.20 | 3.40 |
From payroll records the home must submit to CMS.
Quality of care
Long-stay residents, 2025 Q3 to 2026 Q2. Lower is better for every measure shown.
Falls with a major injury
4.2% vs 3.5% at nearby NC homes
Pressure sores (bedsores)
9.2% vs 4.8% at nearby NC homes
Higher than most nearby homes
Given antipsychotic medicine
17.8% vs 12.3% at nearby NC homes
Higher than most nearby homes
Urinary tract infection
0.8% vs 1.6% at nearby NC homes
Lost too much weight
5.2% vs 6.7% at nearby NC homes
Catheter left in the bladder
0.6% vs 0.4% at nearby NC homes
What it costs
NC Medicaid paid this home $295.13 a day (about $8,972 a month) for a resident on Medicaid, effective Jan 1, 2024 — the newest rate NC Medicaid has published. The typical nursing home near Charlotte was paid $322.34 a day.
This is what Medicaid pays, not what the home charges.
No public record lists private-pay prices or whether a bed is free today. Call the home and ask about both.
Who owns and runs it
Operator group (as Medicare groups it): Principle Long Term Care, 37 homes nationally, averaging 2.9 stars.
Operational or managerial control: Fairman, Shawnna, Principle Long Term Care, Inc..
The newest owner on the record was added in May 2026.
North Carolina licence holder: Granite Falls LTC.
Same chain nearby: Clear Creek Nursing & Rehabilitation Center, Lake Park Nursing and Rehabilitation Center.
What you can do
Questions to ask on a tour, from this record
- Inspectors found residents were harmed on Oct 15, 2024 (Ensure that residents are free from significant medication errors). What changed afterwards, and who is responsible for it now?
- The home was penalised on Oct 15, 2024. What was the problem, and is it fixed?
- Many nursing staff leave each year here. How long have the director of nursing and the administrator been in post?
- The ownership changed recently. What has the new owner changed — staff, management, services?
- May I see your most recent inspection report? (Nursing homes must keep it where residents and visitors can read it.)
If your family member already lives here
A record like this is a reason to watch closely and ask questions, not necessarily to move — moving a frail person carries risks of its own. Raise concerns with the director of nursing first, in writing if serious. If that doesn't resolve them, call the free Long-Term Care Ombudsman (Centralina, (800) 508-5777) or file a complaint with the state (NC DHSR, 1-800-624-3004, weekdays). If someone is in danger now, call 911.
Sources and limits
From Medicare's Care Compare data (inspections, penalties, payroll-based staffing, quality measures and ownership), North Carolina DHSR licence lists and inspection reports, and NC Medicaid rate files. North Carolina homes are compared only with other North Carolina homes, never across states. Check this home on Medicare Care Compare.
What this page can't tell you: price, whether a bed is free, or what daily life is like — food, activities, kindness. No public record measures those. Visit more than once, at different times of day. Spotted an error? Tell us.