Nursing home · Charlotte, NC · Mecklenburg County
Wilora Lake Healthcare
6001 Wilora Lake Road, Charlotte, NC 28212 · (704) 563-2922 · 5.6 miles from uptown Charlotte
- Overall rating
- 3 of 5 stars
- Beds
- 70
- Ownership
- For profit - Corporation
- Takes
- Medicare and Medicaid
- Operator group
- Avardis Health
- Medicare flag
- Cited for abuse in the past year or two
Federal data: Medicare's October 2026 release. North Carolina records checked Nov 2, 2026.
At a glance
Compared with all 419 North Carolina nursing homes that take Medicare or Medicaid. "Worse than most" means among the worst quarter of North Carolina homes on that measure; "better than most", the best quarter.
Overall star rating
About typical
3 of 5 stars
Medicare's summary of inspections, staffing and quality.
Serious inspection findings
About typical
None in 3 years (true of 47% of NC homes)
Grades G to L: a resident was hurt, or was in immediate danger.
Nurse staffing
About typical
3.38 hours per resident a day
All nursing staff, adjusted for how much care residents need.
Staff turnover
Worse than most
70% of nursing staff left in a year
High turnover means residents see unfamiliar staff.
Federal fines
About typical
None in 3 years
Fines follow the most serious or repeated problems.
Inspections
Every federal health inspection finding since November 2023. Inspectors grade each problem with an official letter, A to L. We show the letter and say in plain words what it means.
0
Immediate jeopardy (J–L)
0
Residents were harmed (G–I)
30
Risk of harm (D–F)
1
Minimal risk (A–C)
No finding of harm or immediate jeopardy since November 2023.
Show the 31 other findings (minimal risk or risk of harm)
| Date | What inspectors found | Grade | Fixed? |
|---|---|---|---|
| Apr 24, 2026Fire safety · routine inspection | Have generator or other power source capable of supplying service within 10 seconds. K 0918 | DRisk of harm | Reported fixed Aug 28, 2026 |
| Apr 24, 2026Fire safety · routine inspection | Have properly installed electrical wiring and gas equipment. K 0511 | DRisk of harm | Reported fixed Aug 28, 2026 |
| Apr 24, 2026Complaint investigation | Provide care and assistance to perform activities of daily living for any resident who is unable. F 0677 | DRisk of harm | Reported fixed May 22, 2026 |
| Apr 24, 2026Routine inspection | Provide and implement an infection prevention and control program. F 0880 | DRisk of harm | Reported fixed May 22, 2026 |
| Apr 24, 2026Routine inspection | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F 0628 | BMinimal risk | Reported fixed May 22, 2026 |
| Apr 24, 2026Fire safety · routine inspection | Use approved construction type or materials. K 0161 | DRisk of harm | Reported fixed Aug 28, 2026 |
| Apr 24, 2026Fire safety · routine inspection | Have exits that are accessible at all times. K 0271 | DRisk of harm | Reported fixed Aug 28, 2026 |
| Apr 24, 2026Fire safety · routine inspection | Have approved installation, maintenance and testing program for fire alarm systems. K 0345 | DRisk of harm | Reported fixed Aug 28, 2026 |
| Apr 24, 2026Fire safety · routine inspection | Inspect, test, and maintain automatic sprinkler systems. K 0353 | DRisk of harm | Reported fixed Aug 28, 2026 |
| Apr 24, 2026Complaint investigation | Protect each resident from the wrongful use of the resident's belongings or money. F 0602 | ERisk of harm | Reported fixed May 22, 2026 |
| Feb 20, 2025Fire safety · routine inspection | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. K 0321 | DRisk of harm | Reported fixed Apr 16, 2025 |
| Feb 20, 2025Fire safety · routine inspection | Install corridor and hallway doors that block smoke. K 0363 | DRisk of harm | Reported fixed Apr 16, 2025 |
| Feb 20, 2025Fire safety · routine inspection | Inspect, test, and maintain automatic sprinkler systems. K 0353 | DRisk of harm | Reported fixed Apr 16, 2025 |
| Feb 20, 2025Fire safety · routine inspection | Keep aisles, corridors, and exits free of obstruction in case of emergency. K 0211 | DRisk of harm | Reported fixed Apr 16, 2025 |
| Feb 20, 2025Complaint investigation | Ensure each resident receives an accurate assessment. F 0641 | DRisk of harm | Reported fixed Mar 20, 2025 |
| Feb 20, 2025Complaint investigation | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. F 0626 | DRisk of harm | Reported fixed Mar 20, 2025 |
| Feb 20, 2025Complaint investigation | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F 0623 | DRisk of harm | Reported fixed Mar 20, 2025 |
| Feb 20, 2025Complaint investigation | Respond appropriately to all alleged violations. F 0610 | DRisk of harm | Reported fixed Mar 20, 2025 |
| Feb 20, 2025Complaint investigation | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F 0600 | DRisk of harm | Reported fixed Mar 20, 2025 |
| Feb 20, 2025Complaint investigation | Keep residents' personal and medical records private and confidential. F 0583 | DRisk of harm | Reported fixed Mar 20, 2025 |
| Feb 20, 2025Routine inspection | Allow resident to participate in the development and implementation of his or her person-centered plan of care. F 0553 | DRisk of harm | Reported fixed Mar 20, 2025 |
| Feb 20, 2025Complaint investigation | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F 0689 | DRisk of harm | Reported fixed Mar 20, 2025 |
| Feb 20, 2025Routine inspection | Provide safe, appropriate dialysis care/services for a resident who requires such services. F 0698 | DRisk of harm | Reported fixed Mar 20, 2025 |
| Feb 20, 2025Complaint investigation | Provide and implement an infection prevention and control program. F 0880 | DRisk of harm | Reported fixed Mar 20, 2025 |
| Feb 20, 2025Fire safety · routine inspection | Have proper medical gas storage and administration areas. K 0923 | DRisk of harm | Reported fixed Apr 16, 2025 |
| Feb 20, 2025Fire safety · routine inspection | Have generator or other power source capable of supplying service within 10 seconds. K 0918 | DRisk of harm | Reported fixed Apr 16, 2025 |
| Feb 20, 2025Fire safety · routine inspection | Meet requirements for the installation and maintenance of electrical systems. K 0911 | DRisk of harm | Reported fixed Apr 16, 2025 |
| Nov 9, 2023Fire safety · routine inspection | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. K 0222 | ERisk of harm | Reported fixed Apr 29, 2024 |
| Nov 9, 2023Fire safety · routine inspection | Have generator or other power source capable of supplying service within 10 seconds. K 0918 | DRisk of harm | Reported fixed Apr 29, 2024 |
| Nov 9, 2023Fire safety · routine inspection | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. K 0914 | ERisk of harm | Reported fixed Apr 29, 2024 |
| Nov 9, 2023Fire safety · routine inspection | Inspect, test, and maintain automatic sprinkler systems. K 0353 | ERisk of harm | Reported fixed Apr 29, 2024 |
North Carolina's own inspections
NC's inspectors have posted 2 reports newer than the federal data: Jul 22, 2026, Jun 7, 2026. They are not in Care Compare yet.
Penalties
No federal fines or payment denials in the last 3 years.
Staffing
| Hours of care per resident a day | This home | NC avg |
|---|---|---|
| All nursing staff, adjusted for residents' needs | 3.38 | 3.99 |
| Registered nurses | 0.53 | 0.62 |
| Nurse aides (most hands-on care) | 1.96 | 2.37 |
| All nursing staff on weekends | 2.81 | 3.40 |
From payroll records the home must submit to CMS.
Quality of care
Long-stay residents, 2025 Q3 to 2026 Q2. Lower is better for every measure shown.
Falls with a major injury
2.5% vs 3.5% at nearby NC homes
Pressure sores (bedsores)
1.5% vs 4.8% at nearby NC homes
Given antipsychotic medicine
8.5% vs 12.3% at nearby NC homes
Urinary tract infection
0.6% vs 1.6% at nearby NC homes
Lost too much weight
4.1% vs 6.7% at nearby NC homes
Catheter left in the bladder
1.5% vs 0.4% at nearby NC homes
Higher than most nearby homes
What it costs
NC Medicaid paid this home $324.37 a day (about $9,861 a month) for a resident on Medicaid, effective Jan 1, 2024 — the newest rate NC Medicaid has published. The typical nursing home near Charlotte was paid $322.34 a day.
This is what Medicaid pays, not what the home charges.
No public record lists private-pay prices or whether a bed is free today. Call the home and ask about both.
Who owns and runs it
Operator group (as Medicare groups it): Avardis Health, 38 homes nationally, averaging 2.1 stars.
Direct owners on Medicare's records: Charlotte Parentco LLC.
Operational or managerial control: Bryant, Dereca, Clements, Thad, Hill, Keizma, Hoback, Tiffany.
The newest owner on the record was added in June 2025.
North Carolina licence holder: 6001 Wilora Lake Road OpCo LLC.
Same chain nearby: Crown Haven Health and Rehabilitation, Kannapolis Health and Rehabilitation.
What you can do
Questions to ask on a tour, from this record
- Many nursing staff leave each year here. How long have the director of nursing and the administrator been in post?
- The ownership changed recently. What has the new owner changed — staff, management, services?
- May I see your most recent inspection report? (Nursing homes must keep it where residents and visitors can read it.)
- How many residents does each nurse aide care for on day, evening and night shifts?
If your family member already lives here
A record like this is a reason to watch closely and ask questions, not necessarily to move — moving a frail person carries risks of its own. Raise concerns with the director of nursing first, in writing if serious. If that doesn't resolve them, call the free Long-Term Care Ombudsman (Centralina, (800) 508-5777) or file a complaint with the state (NC DHSR, 1-800-624-3004, weekdays). If someone is in danger now, call 911.
Sources and limits
From Medicare's Care Compare data (inspections, penalties, payroll-based staffing, quality measures and ownership), North Carolina DHSR licence lists and inspection reports, and NC Medicaid rate files. North Carolina homes are compared only with other North Carolina homes, never across states. Check this home on Medicare Care Compare.
What this page can't tell you: price, whether a bed is free, or what daily life is like — food, activities, kindness. No public record measures those. Visit more than once, at different times of day. Spotted an error? Tell us.