Nursing home · Concord, NC · Cabarrus County
Cabarrus Health and Rehabilitation Center
430 Brookwood Avenue NE, Concord, NC 28025 · (704) 788-4115 · 20.5 miles from uptown Charlotte
- Overall rating
- 1 of 5 stars
- Beds
- 120
- Ownership
- For profit - Limited Liability company
- Takes
- Medicare and Medicaid
- Operator group
- Lifeworks Rehab
- Medicare flag
- Cited for abuse in the past year or two
Federal data: Medicare's October 2026 release. North Carolina records checked Nov 2, 2026.
At a glance
Compared with all 419 North Carolina nursing homes that take Medicare or Medicaid. "Worse than most" means among the worst quarter of North Carolina homes on that measure; "better than most", the best quarter.
Overall star rating
Worse than most
1 of 5 stars
Medicare's summary of inspections, staffing and quality.
Serious inspection findings
Worse than most
6 findings of harm or jeopardy in 3 years
Grades G to L: a resident was hurt, or was in immediate danger.
Nurse staffing
About typical
3.58 hours per resident a day
All nursing staff, adjusted for how much care residents need.
Staff turnover
Worse than most
74% of nursing staff left in a year
High turnover means residents see unfamiliar staff.
Federal fines
Worse than most
$123,454 in 3 years
Fines follow the most serious or repeated problems.
Inspections
Every federal health inspection finding since November 2023. Inspectors grade each problem with an official letter, A to L. We show the letter and say in plain words what it means.
2
Immediate jeopardy (J–L)
4
Residents were harmed (G–I)
57
Risk of harm (D–F)
2
Minimal risk (A–C)
Every finding of harm or immediate jeopardy
| Date | What inspectors found | Official grade | Fixed? |
|---|---|---|---|
| Jul 18, 2025Complaint investigation | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F 0689 | Grade JImmediate jeopardy | Reported fixed Aug 7, 2025 |
| Jun 27, 2025Routine inspection | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. F 0777 | Grade GResidents were harmed | Reported fixed Aug 7, 2025 |
| Jun 27, 2025Complaint investigation | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F 0689 | Grade GResidents were harmed | Reported fixed Aug 7, 2025 |
| Jun 27, 2025Complaint investigation | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F 0684 | Grade GResidents were harmed | Reported fixed Aug 7, 2025 |
| Jan 9, 2025Complaint investigation | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F 0600 | Grade JImmediate jeopardy | Reported fixed Dec 12, 2024 |
| Aug 29, 2024Complaint investigation | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F 0689 | Grade GResidents were harmed | Reported fixed Oct 1, 2024 |
Show the 59 other findings (minimal risk or risk of harm)
| Date | What inspectors found | Grade | Fixed? |
|---|---|---|---|
| Jul 27, 2026Routine inspection | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F 0809 | FRisk of harm | Reported fixed Sep 10, 2026 |
| Jul 27, 2026Routine inspection | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 0812 | FRisk of harm | Reported fixed Sep 10, 2026 |
| Jul 27, 2026Routine inspection | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F 0580 | DRisk of harm | Not yet recorded |
| Jul 27, 2026Routine inspection | Protect each resident from the wrongful use of the resident's belongings or money. F 0602 | DRisk of harm | Reported fixed Sep 10, 2026 |
| Jul 27, 2026Complaint investigation | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F 0609 | DRisk of harm | Reported fixed Sep 10, 2026 |
| Jul 27, 2026Complaint investigation | Provide care and assistance to perform activities of daily living for any resident who is unable. F 0677 | DRisk of harm | Reported fixed Sep 10, 2026 |
| Jul 27, 2026Routine inspection | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F 0688 | DRisk of harm | Reported fixed Sep 10, 2026 |
| Jul 27, 2026Complaint investigation | Ensure that residents are free from significant medication errors. F 0760 | DRisk of harm | Reported fixed Sep 10, 2026 |
| Jul 27, 2026Routine inspection | Provide bedrooms that don't allow residents to see each other when privacy is needed. F 0914 | DRisk of harm | Reported fixed Sep 10, 2026 |
| Jul 27, 2026Fire safety · routine inspection | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. K 0321 | DRisk of harm | Not yet recorded |
| Jul 27, 2026Fire safety · routine inspection | Inspect, test, and maintain automatic sprinkler systems. K 0353 | DRisk of harm | Not yet recorded |
| Jul 27, 2026Fire safety · routine inspection | Have properly installed electrical wiring and gas equipment. K 0511 | DRisk of harm | Not yet recorded |
| Jul 27, 2026Fire safety · routine inspection | Have proper medical gas storage and administration areas. K 0923 | DRisk of harm | Not yet recorded |
| Nov 18, 2025Complaint investigation | Ensure each resident’s drug regimen must be free from unnecessary drugs. F 0757 | DRisk of harm | Reported fixed Nov 19, 2025 |
| Nov 18, 2025Complaint investigation | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F 0756 | DRisk of harm | Reported fixed Dec 10, 2025 |
| Aug 7, 2025Complaint investigation | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F 0693 | DRisk of harm | Reported fixed Aug 29, 2025 |
| Aug 7, 2025Complaint investigation | Provide appropriate foot care. F 0687 | DRisk of harm | Reported fixed Aug 29, 2025 |
| Jun 27, 2025Fire safety · routine inspection | Conduct testing and exercise requirements. E 0039 | FRisk of harm | Reported fixed Aug 7, 2025 |
| Jun 27, 2025Complaint investigation | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F 0842 | DRisk of harm | Reported fixed Aug 7, 2025 |
| Jun 27, 2025Complaint investigation | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F 0806 | DRisk of harm | Reported fixed Aug 7, 2025 |
| Jun 27, 2025Routine inspection | Provide safe, appropriate pain management for a resident who requires such services. F 0697 | DRisk of harm | Reported fixed Aug 7, 2025 |
| Jun 27, 2025Complaint investigation | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F 0693 | DRisk of harm | Reported fixed Aug 29, 2025 |
| Jun 27, 2025Complaint investigation | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F 0690 | DRisk of harm | Reported fixed Aug 7, 2025 |
| Jun 27, 2025Complaint investigation | Provide care and assistance to perform activities of daily living for any resident who is unable. F 0677 | DRisk of harm | Reported fixed Aug 7, 2025 |
| Jun 27, 2025Routine inspection | Ensure each resident receives an accurate assessment. F 0641 | DRisk of harm | Reported fixed Aug 7, 2025 |
| Jun 27, 2025Routine inspection | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F 0585 | DRisk of harm | Reported fixed Aug 7, 2025 |
| Jun 27, 2025Routine inspection | Allow resident to participate in the development and implementation of his or her person-centered plan of care. F 0553 | DRisk of harm | Reported fixed Aug 7, 2025 |
| Jun 27, 2025Complaint investigation | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F 0925 | ERisk of harm | Reported fixed Aug 7, 2025 |
| Jun 27, 2025Routine inspection | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F 0761 | ERisk of harm | Reported fixed Aug 7, 2025 |
| Jun 27, 2025Routine inspection | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 0812 | FRisk of harm | Reported fixed Aug 29, 2025 |
| Jun 27, 2025Routine inspection | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F 0640 | BMinimal risk | Reported fixed Aug 7, 2025 |
| Apr 11, 2025Complaint investigation | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F 0684 | DRisk of harm | Reported fixed May 2, 2025 |
| Apr 11, 2025Complaint investigation | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F 0580 | DRisk of harm | Reported fixed May 2, 2025 |
| Jan 9, 2025Complaint investigation | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F 0609 | DRisk of harm | Reported fixed Jan 28, 2025 |
| Oct 2, 2024Complaint investigation | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F 0689 | DRisk of harm | Reported fixed Oct 1, 2024 |
| Aug 29, 2024Complaint investigation | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F 0600 | DRisk of harm | Reported fixed Oct 1, 2024 |
| Aug 29, 2024Complaint investigation | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F 0609 | DRisk of harm | Reported fixed Oct 1, 2024 |
| Aug 29, 2024Complaint investigation | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F 0755 | DRisk of harm | Reported fixed Oct 1, 2024 |
| Aug 29, 2024Complaint investigation | Ensure that residents are free from significant medication errors. F 0760 | DRisk of harm | Reported fixed Oct 1, 2024 |
| Jul 16, 2024Complaint investigation | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F 0550 | ERisk of harm | Reported fixed Aug 29, 2024 |
| Apr 18, 2024Fire safety · routine inspection | Have proper medical gas storage and administration areas. K 0923 | DRisk of harm | Reported fixed May 30, 2024 |
| Apr 18, 2024Routine inspection | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 0812 | FRisk of harm | Reported fixed May 8, 2024 |
| Apr 18, 2024Routine inspection | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F 0867 | FRisk of harm | Reported fixed May 8, 2024 |
| Apr 18, 2024Complaint investigation | Protect each resident from the wrongful use of the resident's belongings or money. F 0602 | ERisk of harm | Reported fixed May 8, 2024 |
| Apr 18, 2024Complaint investigation | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F 0607 | DRisk of harm | Reported fixed May 8, 2024 |
| Apr 18, 2024Routine inspection | Provide care and assistance to perform activities of daily living for any resident who is unable. F 0677 | ERisk of harm | Reported fixed May 8, 2024 |
| Apr 18, 2024Routine inspection | Observe each nurse aide's job performance and give regular training. F 0730 | ERisk of harm | Reported fixed May 8, 2024 |
| Apr 18, 2024Routine inspection | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F 0756 | ERisk of harm | Reported fixed May 8, 2024 |
| Apr 18, 2024Fire safety · routine inspection | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. K 0741 | DRisk of harm | Reported fixed May 30, 2024 |
| Apr 18, 2024Fire safety · routine inspection | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. K 0321 | DRisk of harm | Reported fixed May 30, 2024 |
| Apr 18, 2024Fire safety · routine inspection | Develop and maintain an Emergency Preparedness Program (EP). E 0004 | FRisk of harm | Reported fixed May 8, 2024 |
| Apr 18, 2024Routine inspection | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F 0623 | BMinimal risk | Reported fixed May 8, 2024 |
| Apr 18, 2024Routine inspection | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F 0806 | DRisk of harm | Reported fixed May 9, 2024 |
| Apr 18, 2024Routine inspection | Ensure each resident’s drug regimen must be free from unnecessary drugs. F 0757 | ERisk of harm | Reported fixed May 8, 2024 |
| Apr 18, 2024Routine inspection | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F 0761 | ERisk of harm | Reported fixed May 8, 2024 |
| Apr 18, 2024Routine inspection | Provide safe, appropriate dialysis care/services for a resident who requires such services. F 0698 | DRisk of harm | Reported fixed May 8, 2024 |
| Apr 18, 2024Routine inspection | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F 0578 | DRisk of harm | Reported fixed May 8, 2024 |
| Apr 18, 2024Routine inspection | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F 0585 | DRisk of harm | Reported fixed May 8, 2024 |
| Apr 18, 2024Routine inspection | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F 0644 | DRisk of harm | Reported fixed May 8, 2024 |
North Carolina's own inspections
NC's inspectors have posted 2 reports newer than the federal data: Oct 8, 2026, Sep 10, 2026. They are not in Care Compare yet.
Penalties
- Jul 29, 2025 · Payment denial: Medicare and Medicaid stopped paying for new admissions from Oct 29, 2025 (34 days)
- Jul 29, 2025 · Federal fine$4,147
- Jun 27, 2025 · Federal fine$80,444
- Jun 27, 2025 · Payment denial: Medicare and Medicaid stopped paying for new admissions from Jul 30, 2025 (30 days)
- Jan 9, 2025 · Federal fine$16,985
- Jul 16, 2024 · Payment denial: Medicare and Medicaid stopped paying for new admissions from Sep 21, 2024 (10 days)
- Jul 16, 2024 · Federal fine$4,017
- Jul 16, 2024 · Federal fine$8,767
- Jul 16, 2024 · Federal fine$5,077
- Jul 16, 2024 · Federal fine$4,017
Federal fines follow the most serious or repeated problems. A payment denial stops Medicare and Medicaid paying for new admissions — in practice, a pause on new admissions; residents already there are not affected by it.
Staffing
| Hours of care per resident a day | This home | NC avg |
|---|---|---|
| All nursing staff, adjusted for residents' needs | 3.58 | 3.99 |
| Registered nurses | 0.41 | 0.62 |
| Nurse aides (most hands-on care) | 1.94 | 2.37 |
| All nursing staff on weekends | 3.12 | 3.40 |
From payroll records the home must submit to CMS.
Quality of care
Long-stay residents, 2025 Q3 to 2026 Q2. Lower is better for every measure shown.
Falls with a major injury
5.5% vs 3.5% at nearby NC homes
Higher than most nearby homes
Pressure sores (bedsores)
7.0% vs 4.8% at nearby NC homes
Higher than most nearby homes
Given antipsychotic medicine
30.3% vs 12.3% at nearby NC homes
Higher than most nearby homes
Urinary tract infection
1.5% vs 1.6% at nearby NC homes
Lost too much weight
8.1% vs 6.7% at nearby NC homes
Higher than most nearby homes
Catheter left in the bladder
0.3% vs 0.4% at nearby NC homes
What it costs
NC Medicaid paid this home $318.48 a day (about $9,682 a month) for a resident on Medicaid, effective Jan 1, 2024 — the newest rate NC Medicaid has published. The typical nursing home near Charlotte was paid $322.34 a day.
This is what Medicaid pays, not what the home charges.
No public record lists private-pay prices or whether a bed is free today. Call the home and ask about both.
Who owns and runs it
Operator group (as Medicare groups it): Lifeworks Rehab, 64 homes nationally, averaging 2.2 stars.
Direct owners on Medicare's records: Concord Holdings I LLC (100%).
Operational or managerial control: Maher, Cindy.
The newest owner on the record was added in May 2026.
North Carolina licence holder: Concord Operator LLC.
Same chain nearby: Charlotte Health & Rehabilitation Center, Huntersville Health & Rehabilitation Center, Belaire Health Care Center.
What you can do
Questions to ask on a tour, from this record
- Inspectors found immediate jeopardy on Jul 18, 2025 (Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents). What changed afterwards, and who is responsible for it now?
- The home was penalised on Jul 29, 2025. What was the problem, and is it fixed?
- Many nursing staff leave each year here. How long have the director of nursing and the administrator been in post?
- The ownership changed recently. What has the new owner changed — staff, management, services?
- May I see your most recent inspection report? (Nursing homes must keep it where residents and visitors can read it.)
If your family member already lives here
A record like this is a reason to watch closely and ask questions, not necessarily to move — moving a frail person carries risks of its own. Raise concerns with the director of nursing first, in writing if serious. If that doesn't resolve them, call the free Long-Term Care Ombudsman (Centralina, (800) 508-5777) or file a complaint with the state (NC DHSR, 1-800-624-3004, weekdays). If someone is in danger now, call 911.
Sources and limits
From Medicare's Care Compare data (inspections, penalties, payroll-based staffing, quality measures and ownership), North Carolina DHSR licence lists and inspection reports, and NC Medicaid rate files. North Carolina homes are compared only with other North Carolina homes, never across states. Check this home on Medicare Care Compare.
What this page can't tell you: price, whether a bed is free, or what daily life is like — food, activities, kindness. No public record measures those. Visit more than once, at different times of day. Spotted an error? Tell us.